Help with tracking and delivery issues.
Christmas Last Order Dates
What are multi consignment orders?
My order has part-shipped, can I cancel the remaining items?
What happens if I'm not in when my order is delivered?
Why has my order been 'part-dispatched'?
My order is showing as 'Complete', where is it?
Do you use eco-friendly packaging?
Amending the Delivery Address
Why does the tracking say my parcel is in Sweden?
My parcel has been sent to a post office, what should I do?
My delivery has failed, what can I do?
Why have I not received a Dispatch Notification?
Can I cancel my order after dispatch?
Where is my Bespoke Item order?