Jackson's Art Supplies

Courier services such as Parcelforce and DPD require a signature for parcels upon delivery. <b>Please note, that due to Covid-19, the parcel will be signed for by the courier rather than the customer.</b> 

If there is no one present to accept the order, the courier will return the parcel to their depot and will leave a missed delivery notification.

If your order is delivered by an untracked postal service and cannot fit through your letterbox, the postal agent should leave a missed delivery notification and will take your parcel back to the local sorting office.

You should then contact the delivery company or sorting office to arrange a redelivery, or arrange to collect your parcel.

Below are the Customer Service contact numbers of our UK couriers:

What happens if I'm not in when my order is delivered?

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