Before Dispatch
If you need to change the delivery address on your order, please contact our Customer Service Team as soon as possible. Address changes can usually be made before dispatch.
We recommend calling our Customer Service Team as soon as possible.
After Dispatch
Once your order has been dispatched, the options are more limited. In some cases, you may still be able to amend the delivery address directly with the courier while your parcel is in transit.
To check if this is possible, please visit your order’s tracking page to see the options available.
If it is not possible to change the address with the courier, they will proceed and attempt delivery to the original address you confirmed in the Checkout.