Jackson's Art Supplies

How to call our Customer Service Team and open hours

Our phone numbers

Can different orders be sent together?

Jackson's

Help with products, shipping options, and tax.

Sales

The different ways to place an order with us

How to place an order

Orders sent as gifts (without an invoice)

Can I place an order as a gift?

Do you have any current promotions?

Can I place a bulk order?

Do you provide samples?

Our Shops

Do you stock vegan products?

Do you have an NHS discount?

How do I cancel my order or change my delivery address?

Do you offer Discount Codes?

What payment methods are available?

Price Match

Can I collect from a shop?

General Order Questions

How do I reserve items?

Do you offer Paper Cutting?

What are 'Restricted Items'?

What are 'Special Order' items?

Unavailable, or 'Awaiting Stock' products

When will a product be back in stock?

Pre-Ordering Out of Stock or Unavailable Products

Pre-Orders

Where can I find Product Advice?

Products, Special Orders and Stock Availability

Where can I find details of VAT charges on my order?

How do I reclaim VAT on my order?

Are orders sent to the Channel Islands VAT exempt?

Sales Tax (VAT), Customs Fees, Import Fees and Duty Information

Do I have to pay Sales Tax, Customs Fees, or Duty?

VAT / Sales Tax Questions

Do you deliver to my country?

Next Day Delivery for United Kingdom orders

Next Day Delivery - UK

Delivery costs and times

Shipping Options & Costs

Contact

Find answers and get help from Intercom Support and Community Experts

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