UK Orders
The current UK VAT rate is 20%.
This will be included on all orders delivered to an address in the UK.
Channel Islands
There are no import duties or Customs fees. Orders are also VAT exempt - to ensure that this is processed correctly, please set your delivery country to Jersey or Guernsey rather than the United Kingdom.
International Orders
When placing an international order, there are mainly two outcomes when it comes to Sales Taxes:
In some international destinations, Jackson’s is registered for tax purposes and we are able to collect Sales Taxes (VAT/GST/Sales) at the point of ordering, when you're checking out your order on the website.
This way, orders that are under local import value thresholds will have no additional charges due when the goods arrive at their destination and Customs won't need to contact you.
In other countries/regions, Jackson's isn't required to be registered and therefore we won't include any Taxes when your checking out. The costs you see in our Basket totals are tax-exempt.
In this case, you are likely to be asked to pay a fee by Customs to offset this.
The difference can easily be checked in your Basket or Checkout totals in the Tax line, before you complete an order.
Please see the list below to find out more information about specific destinations.
European Union
Ordering from our UK warehouse
Orders below €150 (euros)
Between 0 and €149.99 (excluding postage) - Yes VAT and No Duty
VAT is added to your goods total.
Customers should not be required to pay any additional charges to Customs - if they request an additional VAT payment, please contact our Customer Service Team.
Orders over €150 (euros)
Over €150, with all goods from the EU and or UK - Yes VAT and Possible Duty*
VAT is not added to your goods total, but an equivalent amount is added to the shipping costs.
*Duty: customers may be required to pay additional charges to Customs on goods that originate from outside of the EU or UK.
Ordering from our Poland warehouse
All orders coming from Poland are subject to local sales tax in the delivery country - the rate varies by country and will be automatically added to your order.
Local authorities and Customs will not request Import Fees or Duty.
United States
Ordering from our UK Warehouse
If the products in your Basket are only available in our UK Warehouse, the order will be shipped internationally. If that is the case, in the Checkout:
The delivery options shown will all be international shipping methods.
Sales Taxes will be automatically applied as per the rules below:
Orders coming from the UK are subject to local sales tax in the states of Arkansas, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, Rhode Island, Utah, Vermont, Virginia and Wisconsin - the rate varies by district and will be automatically added to your order.
All other states are exempt from Sales Tax at the Checkout. Local authorities and Customs may request Import Fees in lieu of this. Please check locally for duty-free limits or import duty charges.
Ordering from our US Warehouse
If the products in your Basket are available in our US Warehouse, the order will be shipped domestically. If that is the case, in the Checkout:
The delivery options shown will all be domestic shipping methods ("US").
Sales Taxes will be automatically applied as per domestic US rules.
Tax Exempt US Customers
Customers providing valid tax exempt certificates will not be charged Sales Tax on orders.
If you would like to apply for this, please contact our Customer Service Team before placing an order.
Australia
Ordering from our UK Warehouse
If the products in your Basket are only available in our UK Warehouse, the order will be shipped internationally. If that is the case, in the Checkout:
The delivery options shown will all be international shipping methods.
Sales Taxes will be automatically applied as per the rules below:
Orders below AUD $1000 are inclusive of a 10% GST, added to your Basket and there are no additional import duties or Customs fees.
Orders over AUD $1000 will not include GST, and will be processed by Australian customs and import duty and other fees will be applied.
Ordering from our Australia Warehouse
If the products in your Basket are available in our Australian Warehouse, the order will be shipped domestically. If that is the case, in the Checkout:
The delivery options shown will all be domestic shipping methods ("AUS").
Sales Taxes will be automatically applied as per domestic Australian rules.
New Zealand
Ordering from our UK or Australian Warehouses
If the products in your Basket are only available in our UK Warehouse, the order will be shipped internationally.
If the products in your Basket are available in our Australian Warehouse, the order will be shipped from there.
In the Checkout:
The delivery options shown will all be international shipping methods or from Australia respectively.
Sales Taxes will be automatically applied as per the rules below:
Orders below NZD $1000 are inclusive of a 15% GST, added to your Basket and there are no additional import duties or Customs fees.
Orders over NZD $1000 will not include GST, and will be processed by New Zealand customs and import duty and other fees will be applied.
Canada
Orders are exempt from Sales Tax at the Checkout. Local authorities and Customs may request Import Fees in lieu of this.
Please check locally for duty-free limits or import duty charges.
Israel
Orders are exempt from Sales Tax at the Checkout, and up to US $75 they are not subject to import charges. However, orders over US $75 are subject to 17% import tax and possibly fees.
Japan
Orders are exempt from Sales Tax at the Checkout, however if the full value of your items is over 10000 JPY, the import tax on a shipment will be 10%.
Mexico
Orders under $50 MXD (including shipping) are not subject to import tax/duty. Orders over this value and below $1000 USD may be subject to GST of 19-20%.
Orders over $1000 USD may also be subject to duties payable to Mexican customs.
Norway
Norwegian Artists
VOEC Scheme (VAT on Ecommerce) is meant for sales to consumers (B2C sales).
Orders are inclusive of a 25% VAT, which is added to at Checkout, and there are no additional import duties or customs fees. Our Norway MVA number is: 2033224.
Norwegian Business Customers
If you are a business, the sale is not covered by the VOEC Scheme, instead sales to businesses (B2B sales), requires Norwegian businesses to provide their organisation number. This has nine digits, starting with eight or nine. Please send this number via the website chat with your order number. We will remove the VAT from your order and add your number to the shipping documents. Import VAT and duty will be payable at Norwegian customs.
Philippines
Orders under ₱10,000 PHP (including shipping) are not subject to import tax/duty. Orders over this value may be subject to GST of 12% and import taxes, payable to Philippine customs.
Singapore
Orders under $400 SGD (including shipping) are not subject to import tax/duty. Orders over this value may be subject to GST of 7%, payable to Singapore customs.
Thailand
Orders under ฿1500 THB (including shipping) are not subject to import tax/duty. Orders over this value may be subject to GST of 7% and duties 5-30%, payable to Thai customs.
Turkey
Orders under €30 EUROS are not subject to import tax/duty.
Orders over this value may be subject to GST and Duty of 30% for orders coming from the EU or 60% for orders coming from outside the EU.
United Arab Emirates (UAE)
Orders under 1000 AED (including shipping) are not subject to import tax/duty. Orders over this value and below $1000 USD may be subject to GST and import duty, payable to UAE customs.
Rest of World (RoW)
Orders are exempt from Sales Tax at the Checkout. Local authorities and Customs may request Import Fees in lieu of this.
Please check locally for duty-free limits or import duty charges.