How to place an order

The quickest and easiest way to place an order is through our website.
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Add the products you would like to your Basket, then select Proceed to Checkout when you are ready to order.
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You can add any available Reward Points or Gift Vouchers in your Basket or during Checkout.
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Enter your delivery address and the available delivery options will be shown automatically, along with their prices and estimated delivery times. Choose your preferred delivery method, then continue to payment to complete your order.
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If no delivery options are shown, this may be because an item cannot be sent to your address, there is no suitable courier service available, or courier services to your area are temporarily suspended.
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Our Customer Service Team can also take orders by phone in the UK and US.

This can be particularly helpful if you would like to check products, prices or delivery options with us before placing your order.
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Visit our Contact page for the Customer Service phone number and opening hours for the Jackson’s website you are shopping from.
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We can accept orders by post within the UK, with payment by cheque made payable to Jackson’s Art Supplies.
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Please send UK mail orders to:

​Jackson’s Art Supplies
1 Farleigh Place
London
N16 7SX
United Kingdom
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Before sending a mail order or cheque, we recommend checking the current products, prices and delivery costs first. You can use our website to put together your Basket and see the current order total, or contact our Customer Service Team for help with a quote.
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Our Customer Service Team can also take your order immediately by phone, which will usually be quicker than ordering by post.
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Mail orders and payment by cheque are only available in the UK.