When using our Bespoke Canvas, Bespoke Frame or Bespoke Panel Builders (UK website only), we strongly recommend carefully reading the information provided throughout the builder before entering your dimensions and placing your order.
The guidance, diagrams and measuring advice within each builder are there to help you order correctly for that specific product. The Bespoke Frame Builder in particular contains more detailed and precise measuring guidance, but all bespoke builders include important information that should be reviewed before dimensions are entered.
You are always welcome to use our website chat and AI assistant for guidance and we will do our best to help. However, we recommend starting with the information already provided within the builder itself, as this will usually contain the most accurate advice for the exact product and configuration you are ordering.
If you are ever unsure after reading the guidance, please ask to speak with a member of our Customer Service Team before placing your order. We are always happy to help.