Orders
Help needed after delivery.
8 articles
Written by Jackson's
My order is missing an item, what should I do?
What to do if an item or part is missing from your orderWritten by Jackson's. Updated over a week ago
My brushes arrived without protective caps and appear to be damaged; can you help?
How to straighten bent bristlesWritten by Jackson's. Updated over a week ago
Faulty Products
What do do if a product is faultyWritten by Jackson's. Updated over a week ago
Damaged Products
What do do if your order arrives damagedWritten by Jackson's. Updated over a week ago
I have only received part of my order, where is the rest?
Orders split into multiple consignmentsWritten by Jackson's. Updated over a week ago
I haven't received my order, what should I do?
What to check if you have not received an order.Written by Jackson's. Updated over a week ago
I have received an incorrect item, what should I do?
What to do if you receive an wrong product from us.Written by Jackson's. Updated over a week ago
How do I get a copy of my invoice?
Finding and printing your invoicesWritten by Jackson's. Updated over a week ago