Jackson's Art Help & Advice Centre
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Orders

Orders

Help needed after delivery.

8 articles
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Written by Jackson's

My order is missing an item, what should I do?

What to do if an item or part is missing from your order
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Written by Jackson's. Updated over a week ago

My brushes arrived without protective caps and appear to be damaged; can you help?

How to straighten bent bristles
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Written by Jackson's. Updated over a week ago

Faulty Products

What do do if a product is faulty
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Written by Jackson's. Updated over a week ago

Damaged Products

What do do if your order arrives damaged
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Written by Jackson's. Updated over a week ago

I have only received part of my order, where is the rest?

Orders split into multiple consignments
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Written by Jackson's. Updated over a week ago

I haven't received my order, what should I do?

What to check if you have not received an order.
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Written by Jackson's. Updated over a week ago

I have received an incorrect item, what should I do?

What to do if you receive an wrong product from us.
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Written by Jackson's. Updated over a week ago

How do I get a copy of my invoice?

Finding and printing your invoices
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Written by Jackson's. Updated over a week ago
Jackson's Art Help & Advice Centre
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