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Damaged Products

What do do if your order arrives damaged

Updated over 2 years ago

We strive to pack and ship all orders as best we can, but sometimes accidents still happen - we are here to help if they do.
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If your order is delivered with any signs of damage, or the products inside the parcel are damaged, please contact our Customer Service Team.
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We will check everything with you and offer the most appropriate solutions depending on the situation, such as a replacement or a refund.


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