We strive to pack and ship all orders as best we can, but sometimes accidents still happen - we are here to help if they do.
If your order is delivered with any signs of damage, or the products inside the parcel are damaged, please contact our Customer Service Team.
We will check everything with you and offer the most appropriate solutions depending on the situation, such as a replacement or a refund.
Before contacting us, ensure you document the damage by taking clear photos of the defect and keep the original packaging.