Skip to main content

How to Contact Us

How to contact our Customer Service Team online or by phone

Online Chat

Our online chat is the easiest way to get help and is available in many languages.

You’ll find it across our website, including the homepage, Basket, Checkout and Contact page.

Our online chat can help answer your question straight away, with our Customer Service Team available if you need further help.

This is quicker than sending us an email, and replies from our Customer Service Team will reach you by email anyway, so you don’t need to stay online.


​


Phone

Our Customer Service Team is also available by phone. Our team currently provides telephone support in English, so if you would prefer help in another language, we recommend using our online chat.
​

Our phone numbers and opening hours vary by region. You’ll find the correct details in the footer and on the Contact page of the Jackson’s website you’re shopping from.
​

UK

Phone Number: +44 (0)20 7254 0077 (English speaking)
Monday to Friday: 9am – 5:30pm UK Time
​

US

Phone Numbers: +1 207-331-8880 | (800) 643-6440 (English speaking)
Monday to Friday: 9am – 5pm EST


​

Did this answer your question?