We dispatch orders from different warehouses depending on the website you use and where your items are in stock.
How dispatch works
Your delivery options and shipping costs are calculated at checkout, and your order will be dispatched from the most suitable warehouse based on product availability.
Orders placed on our UK or Canada websites are dispatched from the UK only.
Orders placed on our EU website are dispatched from our warehouse in the EU only.
Orders placed on our US website may be dispatched from our warehouse in Maine or from the UK.
Orders placed on our Australian website may be dispatched from our warehouse in Adelaide or from the UK.
If any item in your order is only available from our UK warehouse, the entire order will be dispatched from the UK, regardless of which website you use.
Some products are stocked in multiple warehouses, while others are only available in one location. As a result, the dispatch location can vary depending on the items in your Basket.
Please note that all items within a single order must be dispatched from the same warehouse. We cannot split an order between warehouses. If you would prefer locally stocked items to be dispatched locally, you can place separate orders for those items.
How to Check
To check where a product is available, simply add it to your Basket. On the Basket or Checkout pages, you can request a delivery quote using your delivery address or postcode.
The delivery options shown will either be from your closest warehouse, or international if the item can only be supplied from our UK warehouse.