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I have made a duplicate order by mistake, what can I do?
I have made a duplicate order by mistake, what can I do?

What to do if you create two identical orders by mistake

Updated over a week ago

If you have made a duplicate order in error please call our Customer Service team as soon as possible before it is dispatched. Please quote the order reference numbers, if possible.

Phone +44 (0)207 254 0077

Provided that the orders have not been dispatched we will cancel the duplicate order and refund your payment method.

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