Returning Items with Collect+

Collect+ is an easy way to return parcels without visiting a post office. To arrange a return with Collect+ or for more information, click below.

Please complete our Product Return Form and post it back with the item.

Please ensure that the products arrive in their original saleable condition, within 30 days from receipt of your order.

We are unable to refund any postage costs for the original order. If you wish to return unwanted products, you are responsible for any postage costs incurred.

We do not accept unwanted returns for any of the following items: Gift Vouchers, bespoke frames and canvas, pressed metal leaf, cut to order paper sheets, clearance items, or Special Order items.

Returns Team
Jackson's Art Supplies
Unit J, Edison Close
Waterwells Business Park
Gloucester, GL2 2FN

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