If you wish to have your order delivered to a shop for collection, you have two options:


Store Collection

You can collect your order from our Gloucester or London retail stores by using the Collect From One of our Shops button in our online Checkout.

Orders made before 2pm will take 1-2 days to process. You will receive a confirmation email when your order is ready to collect. More details are included in the Checkout.


Collect+

For UK orders, you can nominate one of over 7000 Collect+ shops nationwide as the delivery address. Most Collect+ shops are local convenience stores and are open in the evenings, as well as on weekends, so you can collect your order whenever is suitable for you.

24+ or 48+ services

Choose Deliver to Collect+ Location at checkout, and you will be given the option to search for your nearest collection point - opening hours will be listed at this point:

Collect+ is not available for orders over 10kgs or larger than 60 x 50 x 50cm.

Collect+ will send you a text or email with a barcode when your parcel is ready for collection. Print this out or take your phone with you to the collection point along with ID to pick up your parcel.

If you're sending an order to a Collect+ collection point, you must only select 'Deliver to Collect+ Location.' Any other delivery options such as 'Tracked Parcel Delivery', 'Next Day', etc will not generate the barcode the Collect+ point will need to scan and log your order, and your parcel will be rejected by the Collect+ point.

If you place an order with Collect+ on the weekend or bank holiday, it will be dispatched the next working day.

Order before 2pm on a Friday for delivery on the next working day, e.g Monday.

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