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How do I cancel my order or change my delivery address?
How do I cancel my order or change my delivery address?

Cancelling an order

Updated over a week ago

You can request to cancel your order, or amend your delivery address, but please know this can only be done before the order is dispatched for delivery.
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You can check order status in your Online Account. Alternatively, please check your emails for the order's Dispatch Confirmation email.

If we still have your order, please get in touch with our Customer Service Team as soon as possible.
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​We recommend calling, as this is an urgent request.

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